Privacy Policy

Information We Collect

We only collect information that helps us provide better financial management tools for your business. Nothing more, nothing less.

Information You Provide Directly

When you register for our learning programs or contact us, you share certain details with us:

• Your name, email address, and phone number
• Business name and Australian Business Number (ABN)
• Billing address and payment information
• Program enrollment details and learning preferences
• Any correspondence you send us through email or contact forms

Information Collected Automatically

Like most websites, we gather some technical data when you visit our site. This helps us understand how people use our platform and where we can improve:

• IP address and general location (city/state level, not your exact address)
• Browser type, device information, and operating system
• Pages you visit and how long you spend on them
• Referral source (how you found us)
• Date and time of your visit

How We Use Your Information

We're not in the business of selling your data. Everything we collect serves a practical purpose for delivering our educational services and improving your experience.

• Deliver our services: Process enrollments, send course materials, and provide access to study resources
• Communicate with you: Send program updates, respond to inquiries, and share relevant educational content
• Process payments: Handle billing securely through our payment processors
• Improve our platform: Analyze usage patterns to enhance content and fix technical issues
• Comply with legal obligations: Meet requirements under Australian Privacy Principles and other applicable laws
• Protect our community: Prevent fraud, abuse, and security threats

We won't use your information for marketing purposes unless you've explicitly opted in. And even then, you can unsubscribe anytime—no hard feelings.

How We Share Information

We don't sell or rent your personal data to third parties. Period. But we do work with trusted service providers who help us run our platform:

All our partners are bound by strict confidentiality agreements and must comply with Australian privacy standards. They can only use your data for the specific purposes we've authorized.

Legal Requirements

In rare circumstances, we might need to disclose information to:

• Comply with valid legal processes (court orders, subpoenas)
• Protect our legal rights or defend against claims
• Respond to legitimate law enforcement requests
• Prevent fraud or protect public safety

Data Security and Protection

We take security seriously—your business information deserves proper protection. Here's what we do to keep your data safe:

• Encryption: All data transmitted to and from our platform uses industry-standard SSL/TLS encryption
• Secure storage: Information is stored on encrypted servers in Australian data centers
• Access controls: Only authorized personnel can access personal data, and only when necessary
• Regular audits: We conduct security assessments and update our practices regularly
• Backup systems: Redundant backups protect against data loss

Your Rights Under Australian Law

The Australian Privacy Principles give you specific rights regarding your personal information. You're not just a data point to us—you have control.

Access Your Information

You can request a copy of the personal data we hold about you. We'll provide it within 30 days, free of charge for reasonable requests.

Correct Inaccuracies

If any information we have is wrong or outdated, let us know and we'll fix it promptly. You can update most details directly through your account settings.

Request Deletion

Want us to delete your data? We'll do so unless we're legally required to keep it (like for tax records or active disputes). Some information might remain in backup systems for a limited time before permanent deletion.

Opt Out of Communications

You can unsubscribe from marketing emails anytime using the link at the bottom of each message. We'll still need to send essential service-related communications about your enrollments.

Lodge a Complaint

If you're unhappy with how we've handled your information, contact us first so we can address it. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Data Retention

We don't keep your information longer than necessary. Here's our general approach:

After these periods, we securely delete or anonymize data so it can't be linked back to you.

International Data Transfers

We primarily store and process data within Australia using local servers. However, some of our service providers operate globally, which might involve transferring data overseas.

When this happens, we ensure:

• The receiving country has adequate privacy protections comparable to Australian standards
• Our contracts include strict data protection clauses
• Transfers comply with Australian Privacy Principle 8

Most of our key infrastructure stays in Australia, which means your data generally doesn't leave the country.

Cookies and Tracking

We use cookies and similar technologies to make our platform work smoothly. Nothing intrusive—just practical tools that improve your experience.

Essential Cookies

These keep you logged in and remember your preferences. They're necessary for the site to function, so they can't be disabled.

Analytics Cookies

Help us understand how people use the platform so we can make improvements. The data is aggregated and anonymized.

Preference Cookies

Remember your settings and choices to personalize your experience.

You can manage cookie preferences through your browser settings. Just know that blocking certain cookies might affect how the platform works for you.

Changes to This Policy

We'll update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website.

The "Last Updated" date at the top shows when we last revised this document. We encourage you to review it periodically, especially before providing any new personal information.

Continued use of our services after changes take effect means you accept the updated policy.